Direct Billing Policy
When booking with us we will require your Extended Health Benefits information so we can Direct Bill to your insurance company. Please keep in mind that every insurance plan is different so you may or may not be required to do a co-payment or deductible. Most plans have a deductible amount that will need to be paid before the insurance company covers the cost of treatment (like a dentist visit). This deductible will reset every calendar year (January 1). The Payment Portal will give us the amount the insurance company will pay, you are responsible for any remaining amounts owing not paid by your insurance company.
For example, if you have coverage for 80% of your $120 visit fee, you will pay $24 (the portal will “pay” the remaining $96 to the clinic). Payment amounts depend on your individual coverage and portal response. There may also be a deductible that you must pay before coverage begins. Check with your insurance company.
We do not check patients’ coverage, you are responsible for finding out this information. You can inquire on your coverage by reviewing your Extended Health Benefit booklet when you started your employment. You can also access this information if you are signed up for online access to your insurance company.
If the insurance portal is down or inaccessible on the day you have your appointment, we will bill you for the full amount and ask that you submit the bill to your insurance company.
